Privacy policy

Our Privacy Policy in brief

Any information we receive is stored on our secure servers. We will not use this information for any purpose other than the ones you have agreed to. All passwords used in our store are stored encrypted and cannot be read by anyone, not even by us. We use the most advanced data protection techniques to keep your data private and secure. Detailed information about our Privacy Policy can be found below.

Personal data

To register a guest account, we only need your email address. If you decide to upgrade to a standard account, you will be asked to provide additional information, such as your name and physical address.

We do not collect or store full credit card details on our servers. All payments are securely processed by external payment operators. We only receive confirmation of the payment result — your credit card details are never disclosed to us.

When using the Store, we automatically log information from your web browser. This may include your IP address, browser type, the page visited before arriving at our website, information you are searching for on our website, and location preferences.

The Data Controller is SUNEN Sp. z o.o., ul. Wrocławska 114, 81-530 Gdynia, Poland. The personal data provided will be processed for the purpose of fulfilling orders and conducting correspondence related to the delivery of goods.

Your data will be stored for as long as necessary to fulfil all obligations arising from the cooperation, including those set out in the law, and for the pursuit of claims. Afterwards, the data may be stored for archival purposes.

Your data will be shared with the selected carrier in order to deliver the goods.

Among other things, you have the right to access your data, the right to rectify it, delete it, or restrict its processing. You can also withdraw your consent to the processing of personal data, exercise the right to object, the right to data portability (in electronic form), and the right to lodge a complaint with a supervisory authority.

Cookies

A cookie is a data file sent to your device. We use two types of cookies: persistent and time-limited.

Persistent cookies store your email address so that you don't have to enter it every time you log in to our store. Persistent cookies are optional — you can decide whether this information should be stored.

Time-limited cookies store the registration identifier and authentication information so that you can log in to our store. After 20 minutes of inactivity, the cookie will be removed from your device and you will be automatically logged out of the Store.

Data protection

We do everything in our power to protect your data and keep it confidential. We use advanced security methods to protect your data:

• The connection between our Store and your browser is encrypted (HTTPS)
• We use AES to securely protect your credentials
• We use HTTP Strict Transport Security (HSTS) technology, which protects against downgrade attacks
• We have active protection against CSRF / XSRF attacks
• We use CSP protection to prevent XSS attacks
• All passwords are stored in encrypted format — no one is able to read them, not even us
• For your protection, we do not support outdated browsers
• Our servers are located in one of the modern data centres in Europe

Changes to our Privacy Policy

This Privacy Policy may change from time to time. If we make a change that we believe significantly reduces your rights, we will notify you by email.

If you have any questions about our Privacy Policy or need more information, please contact us at info@sunen.com.